Welcome to Rivaaz Bag House. By accessing or using our website, purchasing our products, or using any services available through our website, you agree to be bound by the following Terms & Conditions. Please read these terms carefully before placing an order.
1. About Rivaaz Bag House
Rivaaz Bag House is an online and retail store offering bags, handbags, backpacks, luggage, wallets and related products.
Website: www.therivaazbaghouse.com
Phone: +91 99884-46081 / +91 99884-40481
Email: therivaazbaghouse@gmail.com
2. Use of Website
By using our website, you agree that:
- You will use the website only for lawful purposes.
- You will provide accurate and complete information while placing an order or creating an account.
- You will not misuse, copy, modify or interfere with any part of the website.
- You will not attempt to gain unauthorized access to our website, systems or customer information.
We reserve the right to restrict or terminate access to the website if these terms are violated.
3. Products and Product Information
We make reasonable efforts to display product descriptions, images, colours, sizes and other details accurately.
However, slight variations in colour, appearance, texture or finish may occur due to lighting, photography, screen settings or manufacturing variations.
Product availability may change without prior notice.
We reserve the right to correct errors, update product information or discontinue products at any time.
4. Prices
All product prices displayed on the website are subject to change without prior notice.
The price applicable to your order will be the price displayed on the website at the time the order is placed.
If a pricing or listing error occurs, we reserve the right to cancel the affected order and provide an appropriate resolution.
5. Orders and Order Acceptance
When you place an order, you will receive an order confirmation.
An order is considered accepted only after it has been verified and processed by Rivaaz Bag House.
We reserve the right to cancel or decline an order in certain situations, including:
- Product unavailability
- Incorrect product or pricing information
- Incorrect or incomplete customer information
- Suspected fraudulent or unauthorized transactions
- Any other issue that prevents us from fulfilling the order
If an order is cancelled after payment has been received, the applicable refund will be processed according to our Cancellation & Refund Policy.
6. Payments
Payments can be made through the payment options available on our website.
All online payments are processed through secure third-party payment service providers.
Rivaaz Bag House does not store your complete card, banking or other sensitive payment credentials on its own servers.
7. Shipping and Delivery
Orders will be shipped to the address provided by the customer during checkout.
Customers are responsible for providing correct and complete delivery information.
Delivery timelines may vary depending on the delivery location, courier services, weather conditions, public holidays and other circumstances beyond our control.
For complete information, please refer to our Shipping Policy.
8. Cancellation, Returns and Refunds
Cancellation, return and refund requests will be handled according to our Cancellation & Refund Policy.
Customers are requested to check the product and follow the applicable return instructions before sending any product back.
Any refund, where applicable, will be processed through the original payment method or another suitable method as permitted by the payment provider.
9. Customer Account
If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and password.
You are responsible for all activities carried out through your account.
Please inform us immediately if you believe your account has been accessed without authorization.
10. Intellectual Property
All content available on the website, including but not limited to:
- Product images
- Logos
- Brand names
- Text
- Graphics
- Website design
- Product descriptions
is owned by or used with permission by Rivaaz Bag House or the respective rights holders.
No content from this website may be copied, reproduced, modified, distributed or commercially used without prior written permission.
11. Third-Party Services
Our website may use third-party services such as payment gateways, courier companies, analytics services or other service providers.
These services may have their own terms and privacy policies. Rivaaz Bag House is not responsible for the independent policies or practices of third-party service providers.
12. Website Availability
We try to keep our website available and functioning properly at all times. However, we do not guarantee that the website will always be uninterrupted, error-free or available.
The website may occasionally be unavailable due to maintenance, technical issues, updates or circumstances beyond our control.
13. Limitation of Liability
Rivaaz Bag House will make reasonable efforts to provide accurate information and reliable services.
However, to the extent permitted by applicable law, we will not be responsible for losses or damages resulting from website interruptions, technical failures, third-party services, delivery delays or circumstances beyond our reasonable control.
14. Privacy
Your personal information is handled according to our Privacy Policy.
By using our website, you acknowledge that you have read and understood our Privacy Policy.
15. Changes to These Terms
Rivaaz Bag House may update or modify these Terms & Conditions from time to time.
Any changes will be posted on this page with the updated date. Your continued use of the website after changes are posted means you accept the updated Terms & Conditions.
16. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes relating to the website, products or services shall be subject to the jurisdiction of the applicable courts in Mohali, Punjab, India, subject to applicable law.
17. Contact Us
If you have any questions regarding these Terms & Conditions, you can contact us:
Rivaaz Bag House
SCF 45, Phase 7, 1st Floor, SAS Nagar, 160059
Phone: +91 99884-46081 / +91 99884-40481
Email: therivaazbaghouse@gmail.com
